SERVPRO of Boise Employee Photos

Christian Isaacson

Christian is the CEO/Owner at SERVPRO of Boise. He has over 20 years of experience in the restoration industry and has the following certifications from the Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, Applied Structural Drying and Commercial Drying Specialist.

Allie Isaacson

Allie Isaacson is the Chief Financial Officer at SERVPRO of Boise. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration. Although she spent some time in the Nashville area with her husband; she grew up in Idaho and is a graduate of Boise State University. Allie is extremely happy to be back in Idaho helping her husband with their growing business.

Winder Buchanan

Winder is the President/Owner at SERVPRO of Boise. He joined SERVPRO in March, 2013 as the Sales and Marketing Manager and was promoted to General Manager in 2016. Winder has several year of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, Commercial Drying Specialist and has completed ECTP-SERVPRO’s Employment Certification Training Program. In his spare time, he enjoys spending time with his dog Timber, skiing and golfing. 

Eric Knepprath

Eric is Vice President & Director of Construction Services at SERVPRO of Boise. He joined the SERVPRO team  in August, 2015. Eric has been in the industry since 2003 and is an Idaho native. He has several years of experience and the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration and has completed ECTP-SERVPRO’s Employment Certification Training Program. Eric is also EPA Lead Certified and a HAAG Certified Roof Inspector.

Jade Harrison

Jade Harrison is Water Operations Manager at SERVPRO of Boise. She joined SERVPRO Boise in November of 2021 after being with another SERVPRO for multiple years. Jade has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Microbial Remediation Technician, and Fire and Smoke Restoration Technician. Jade was born and raised in Caldwell, Idaho, and has lived in Idaho all her life. She currently lives in Greenleaf, ID with her husband and children. Outside of SERVPRO, Jade enjoys traveling, sports, and spending time with her family.

Ryan Mandis

Ryan is a mitigation estimator at SERVPRO of Boise. He joined the SERVPRO team in August 2018. Ryan has 12 years of experience in the dairy service and maintenance industry, where he also held the position of Service Manager for five years. He is skilled and experienced in electrical, HVAC, pneumatics and 24-hour emergency service. Ryan has over six years of experience in home demolition and remodeling. He is proud to be a part of the team and enjoys spending time with his family, hunting, fishing and golfing outside of SERVPRO. 

Eric Kirby

Eric has recently been promoted to Project Manager at SERVPRO of Boise. He joined our team in July 2019 as a water crew chief. He has multiple years of experience in the restoration industry. Eric has completed ECTP- SERVPRO's Employment Certification Training Program and holds WRT certification from the IICRC. Outside of SERVPRO, he enjoys hanging out with his wife, watching movies and going fishing. 

Justin Gallegos

Justin is a Production Manager at SERVPRO of Boise. He has been with SERVPRO for 7 Years. Junior has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO, he enjoys fishing, fitness, eating and spending time with family.

Beth Byce

Beth is our Office Manager at SERVPRO of Boise. She joined the SERVPRO team in May, 2013 and has been promoted several times! Beth has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying and has completed ECTP-SERVPRO’s Employment Certification Training Program. In her spare time she loves attending the Boise Philharmonic, running on the greenbelt  and spending time with her nieces and nephews.

Kim Brown

Her hire date is November 1991 - yes that is correct!  Kim has worked at this SERVPRO location for over 30 years, with 3 different owners.  Affectionately referred to as Momma Kim, she is the HR and Accounting Manager.  In her free time she enjoys camping, riding the RZR and being with her family.

Jody Scamehorn

Jody Scamehorn is the Accounting Clerk at SERVPRO of Boise. She joined the SERVPRO team in March, 2018. She has over 20 years experience in accounts receivable/ accounts payable and has completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO she enjoys spending time with her family, cooking with her husband and walks along the greenbelt.

Shannon Sondrup

Shannon is our Job File Coordinator here at SERVPRO of Boise. She joined SERVPRO Boise in November of 2021 after being with another SERVPRO franchise for almost 6 years. Before she came to SERVPRO, Shannon spent some time in the hotel industry, and several years working in the healthcare field. She grew up in Idaho and has been here for nearly 25 years. Shannon has the following certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and has completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO, Shannon enjoys playing pool, baking, and spending time with her daughter, Ella.

Jennifer Valencia

Jennifer is passionate about delivering excelletn customer experiences!  She joined SERVPRO in May of 2023 as a job file coordinator.  With a background in telecommunications, a degree in Women & Gender Studies with philosophy and business ethics emphasis.  When not at work you can find Jennifer exploring the Greenbelt with her cattle dog, Hades or an evening with her tabby cat, Freyja.  Jennifer is also bilingual in Spanish.

Kiara Bracken

Kiara joined SERVPRO in July of 2023 as a job file coordinator. She came from Southern Utah University in the office of facility management as an office assitant and dispatcher.  She moved to Boise with her husband and enjoys reading, playing the piano and being outside.

Kelly Parziale

Kelly joined SERVPRO of Boise as Sales and Marketing Manager in August of 2016. She has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration and has completed ECTP-SERVPRO’s Employment Certification Training Program. With a 20 year background in sales and customer service, she leads a successful and energetic team of  marketing representatives to be the Treasure Valley’s premier full-service restoration company. Outside of SERVPRO she enjoys spending time with her family at the hockey rink. 

Robyn Fielder

Robyn is our Commercial Account Manager at SERVPRO of Boise. She joined the team in December of 2019.  Robyn has 12 years of experience as an agent in the insurance industry along with 7 years of sales and marketing experience.  She has received her certificate of completion for the SERVPRO Commercial Sales & Marketing program.  In her spare time she loves spending her time with her 3 children, her friends, family, watching her son play basketball for Rocky Mountain High School,  camping, and spending the day on the lake.

Kyle Brotzman

Kyle is an Account Manager at SERVPRO of Boise and joined our team in October of 2021, Kyle grew up in Meridian and attended Boise State University, where he graduated with my B.B.A. in General Business. In his spare time he loves spending time with his wife Savannah, son Brooks and two dogs Sunni and Stormi. Kyle enjoys golfing and watching pretty much anything sports related, whether it's on TV or in person.  He looks forward to using his established connections in the community to help people through water damage or other disaster issues.

Kevin Coon

Kevin joined the SERVPRO team in May of 2022.  He has over 10 years of sales experience in various fields.  Kevin is very active in the community that he serves; with heavy involvement in the Meridian Chamber of Commerce where he has served as an ambassador, co-chair of the ambassador committee, and is also on the Board of Directors which has helped him develop meaningful and lasting relationships in the business community. When he's not working, Kevin enjoys spending time with his kids and exploring all that the Treasure Valley has to offer.

Ashley Jacobs-Spainhower

Ashley is one of our Construction Estimators at SERVPRO of Boise. She joined the SERVPRO team in April, 2017. Ashley comes to us with 12 years of combined commercial construction and insurance industry experience. She is also EPA Lead Certified and has completed ECTP-SERVPRO’s Employment Certification Training Program. Ashley is happily married and enjoys spending time with her children. She also enjoys camping, playing games, and watching movies. Ashley has lived throughout much of the Northwest, but has called Boise home for many years.

Ed Butler

Ed joined SERVPRO in October of 2021 as a Construction Estimator.  With a 10+ year career as an insurance property adjuster.  Ed enjoys camping and fishing with his 2 boys.

Gordon Dean

Fire Operations Manager

Gordon joined the SERVPRO team in February of 2023, with over 17 years of industry experience, 9 years owning his own company he holds certifications from the IICRC in WRT, ASD, OCT, CPT and AMRT.  He is a true professional!  He's been married for over 40 years, has 4 children and 7 grandchildren.  He enjoys building things, fishing and being with his family.

Keith Strachan

Keith is a mitigation estimator - Fire Team at SERVPRO of Boise. He joined the SERVPRO team in June of 2021. Keith grew up working at other SERVPRO franchises he also used to teach Martial Arts and personal training. He was born in San Diego and moved when he was 15 to Jacksonville, FL. Outside of work he likes to spend time with his dog Gypsy and to go hiking!

Nicole Stich

Nicole joined SERVPRO in January of 2023 as an Assistant Production Manager - Fire Team, she is certified IICRC FSRT and used to work at another SERVPRO location.  She has 2 teenagers, enjoys time with her large family of 11 nieces and nephews and has a passion for helping people.

Kelly Hill

Kelly is our Construction Estimator Assistant at SERVPRO of Boise. She joined the SERVPRO team in February 2021 as construction coordinator. Kelly comes to us with 8 years of construction experience and retail management, previously working for both Home Depot and Lowe's Contractor sales. Kelly moved to the area 16 years ago after graduating from Chico State University in Northern California.  In her free time, she enjoys taking advantage of the Idaho outdoors with her family, camping, fishing, riding quads, and shooting.

Trent Shiffler

Trent is a Construction Estimator Assistant at SERVPRO of Boise. He joined our team in June 2019 as a water technician, then crew chief, then construction superintendent.  He's worn many hats and brings great experience. Trent has completed ECTP- SERVPRO's Employment Certification Training Program. Outside of SERVPRO he enjoys spending time with his kids. 

Debbie Knepprath

Debbie is our Construction Office Manager at SERVPRO of Boise, she has been with SERVPRO since January, 2018 and has completed ECTP-SERVPRO’s Employment Certification Training Program. She was born and raised in Idaho. After marrying her husband Mark, they moved to Utah, Illinois, California and New Mexico due to his job. While in New Mexico she worked for the city of Deming as an Economic Development and Special Events Coordinator for 9 years. When she moved back to Idaho she began working in the restoration industry with her family. She has worked in restoration for 8 years in various positions, but mostly in the office as an administrative assistant. When Debbie is not working; she enjoys camping, hiking, selling items on Ebay, making natural body products and treasure hunting at yard sales, estate sales and thrift stores. However, she mostly enjoys spending time with her family and playing with her grand kids. 

Tammy Butler

Tammy joined SERVPRO in August of 2022 as the Construction Coordinator.  She spent the last 15 years managing in the restaurant industry before returning back to administrative work.  She enjoys time with her husband, daughter and granddaughter, she's a great cook and enjoys reading and being outdoors.

Travis Hardinger

Travis is a Water Crew Chief at SERVPRO of Boise, he joined our team in December, 2018. He has multiple years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Applied Structural Drying and has completed ECTP-SERVPRO’s Employment Certification Training Program. Travis enjoys working in the restoration industry and is eager to work for the best company in the valley! 

Marcos Delgado

Marcos is a Crew Chief at SERVPRO of Boise. He joined the SERVPRO team in August 2018 as a water technician and was promoted to lead a crew. Marcos has multiple years of experience in the restoration industry and has completed ECTP-SERVPRO’s Employment Certification Training Program and IICRC WRT. He is also fluent in Spanish. In his spare time he enjoys photography, spending time with his family and building cars. 

Bennett Cleveland

Joining SERVPRO in June of 2022 with 2 years of prior industry experience, Bennett quickly became a Crew Chief.  He is certified by the IICRC in WRT.  He is an Army Veteran and enjoys hiking.

Jackson Perron

Jackson is a Crew Chief that joined SERVPRO in 2021.  He has previous restoration experience and enjoys spending time outdoors camping and fishing.  He has certification from IICRC in WRT.

Terry Wilson

Terry joined SERVPRO in February of 2022 as a mitigation technician, and was quickly promoted to crew chief.  He is IICRC WRT certified.  He's the proud father of 4 boys and enjoys watching them play all the sports; football, basketball and hockey!  In his spare time he enjoys riding motorcycles and hiking.

Sam D'Orazio

With a stong background in customer service, Sam joined SERVPRO in January of 2022 as a Crew Chief.  He received his IICRC WRT certification.  Sam grew up in Boise and loves to spend time with his family and exploring the wilderness of Idaho.

Ryan Nall

Ryan joined SERVPRO of Boise as a crew chief, however he worked at anoterh SERVPRO location in the Northwest for a couple of years before moving to Boise.  He is certified IICRC WRT.

Ian Ruiz

Ian joined SERVPRO in the spring of 2023 as crew chief.  He brings 5 years of water mitigation experience.  He is certified in BCS training, forklift operation, scissorlift and boomlift as well as harness and fall safety.  From Hawaii Ian enjoys surfing, and his family is still living there.  While in Idaho he spends time weight lifting.

Clayton Fuller

With 15 years experience in industrial building, carpentry and finish work, Clayton joined SERVPRO in February of 2023.  When not at work he enjoys being with family, hunting, camping, riding horses or ATV's.

Rachel Whiting

A crew chief for fire team, Rachel re-joined SERVPRO in December of 2022, she previously worked with us for 4 years and has a 10 year background in professional cleaning.  She is certified by the IICRC in fire and smoke damage restoration.  Her hobbies are photography, are and enjoys going to concerts, traveling and spending time with her young son.

Jordan Rodriguez

Jordan joined SERVPRO as a crew chief on the Fire Team in Sepember of 2022.  She has a certificaion in forklift operation.  She has 2 daughters that light up her life and her passion are being outdoors and playing soccer. She is also a native Idahoan.

Brad Quick

Brad joined SERVPRO in November of 2021 as a lead Carpenter, and was quickly promoted to Construction Superintendent.  When not at work he enjoys being in the great Idaho outdoors.  He's also known to instigate a great prank!

Denver Yahr

Denver is a Construction Project Manager at SERVPRO of Boise. He has been with SERVPRO of Boise since October 2018. Denver has successful granite, cabinet, flooring, and structure removal experience. He also has experience in home renovation/ remodeling and has completed ECTP-SERVPRO’s Employment Certification Training Program. Outside of SERVPRO he enjoys spending time with his family outdoors and completing projects around his home.

Garrett Frederick

Garrett joined SERVPRO in December of 2020 as a construction superintendent, with 11 years experience in that industry.  He and his wife have 3 children and enjoy camping, hunting, wakeboarding and riding ATV's.

Eric Granander

Eric is our Construction Materials Specialist at SERVPRO of Boise. He joined the SERVPRO team in May 2019. Before SERVPRO Eric was an Equipment Technician for Micron Technology for 20 years. He grew up in Baker City Oregon on a working cattle ranch. Eric likes camping, hunting, fishing, and shooting with family and friends.

Jeff Johnson

Jeff joined SERVPRO in February of 2022 as a lead carpenter and was quickly promoted to a Construction Superintenden 6 months later. He has a background in remodelling and demo, and a 9 year career in law enforcement.  His hobbies include most outdoor things, such as hunting, fishing, kyaking and wood working.  He is also the Fire Chief of Horseshoe Bend. He has a lovely wife Melissa, daughter Rylee and a baby coming in November of 2023.

Jerry Whitaker

Jerry is a Construction Project Manager at SERVPRO of Boise. He joined SERVPRO in January 2020. Jerry has over 17 years of construction experience. Outside of work, he enjoys fishing and camping! 

Scott Harrison

Scott is one of our Reconstruction Superintendents here at SERVPRO of Boise. He came to SERVPRO of Boise in December of 2021 after working for another SERVPRO franchise as a reconstruction supervisor. With years of experience in general contract work, Scott makes a great addition to our team. Before joining SERVPRO, Scott worked in the commercial roofing industry and has lived in Idaho his whole life. Outside of SERVPRO he enjoys playing competitive softball, traveling with his team, and spending time with his family. 

Daniel Lopez

Daniel is our Carpenter/Foreman at SERVPRO of Boise. He joined the SERVPRO team in August, 2016 and has completed ECTP-SERVPRO’s Employment Certification Training Program. He is originally from Guadalajara, and is skilled in all aspects of construction work. Daniel enjoys mountain biking, playing with his children and spending quality time with his family. 

Nathan Hatfield

Nathan is a Water Production Technician at SERVPRO of Boise. He joined the team in December, 2016 and is originally from Texas. He has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Damage Restoration, Fire & Smoke Restoration, and has completed ECTP-SERVPRO’s Employment Certification Training Program. Nathan has a background in security and has always enjoyed helping people. He spends his free time with his son, and loves a good game of air soft.

Andrew Kalac

A fire team technician, Andrew started work at SERVPRO in June of 2023.  He is an active duty US Army Sergeant with the Idaho National Guard and serves as a Black Hawk crew chief.  He's certified in bloodborne pathogens, and mold remediation.  He has previous experience in the cleanup of hoarding, biohazard, and chemicals.  In his spare time Andrew enjoys hunting and fishing in the Sawtooth Mountains.

Derrick Granander

Derrick joined SERVPRO in November of 2021 as a carpenters apprectice.  Eager to learn the trade his experience is in baseboard, drywall, flooring and framing.  He likes to hunt and fish when not at work.

Noemar Gonzalez

Noemar joined SERVPRO in September of 2021 as a carpenter.  He is very well liked by his peers for his excellent attitude.  He is a jack-of-all-trades and will work hard to make happy customers. He loves to be with his family and workout.

Tom Powers

Construction Estimator