Our Customers are our #1 focus

5/10/2023 (Permalink)

Customer Service is our #1 focus

When your property is damaged by fire, water, or mold, it can be a stressful and overwhelming experience. That's why it's important to have a restoration team that not only has the technical expertise but also provides exceptional customer service. At SERVPRO Boise, customer satisfaction is their top priority, and they always go above and beyond to ensure that their customers are satisfied with every restoration job.

From the moment you call SERVPRO Boise, you'll notice the difference in their approach to customer service. They'll take the time to listen to your concerns and answer any questions you may have about the restoration process. They understand that every situation is unique, and they'll tailor their services to meet your specific needs.

Once on-site, the team at SERVPRO Boise will walk you through every step of the restoration process, explaining what needs to be done and why. They'll also work closely with your insurance company to make sure that the restoration process is covered, and they'll handle all the paperwork and communication with your insurance adjuster.

Throughout the restoration process, the team at SERVPRO Boise will keep you updated on the progress of the job. They understand that communication is key to customer satisfaction, and they'll make sure that you're always informed about what's happening. If you have any concerns or questions, they'll be happy to address them promptly.

At the end of the restoration process, the team at SERVPRO Boise will do a final walkthrough with you to ensure that you're satisfied with the job. They'll make any necessary adjustments or touch-ups to make sure that you're completely happy with the results. They won't consider the job complete until you're 100% satisfied.

In addition to their exceptional customer service, the team at SERVPRO Boise is also committed to using the latest technology and techniques to ensure that your property is restored to its pre-damage condition. They'll work quickly and efficiently to minimize the disruption to your life and get you back to normal as soon as possible.

If you're in need of fire, water, or mold restoration services, don't hesitate to call the team at SERVPRO Boise. They'll provide you with the best customer service and technical expertise in the industry, ensuring that your property is restored quickly and efficiently.